FAQ

Calgary’s 4 Paws Grooming: Frequently Asked Questions

At 4 Paws Grooming in Calgary, we get a lot of questions about our grooming services. We want you to feel fully informed and completely comfortable with putting your pet in our care. You can find answers to many common questions below from nail trims to the frequency of trims and bathing. If you don’t see an answer to your question, please feel free to call us!

How often should I groom my dog?

All breeds require regular grooming no matter what type or length of hair they have. Depending on the type of coat, a dog should be groomed every 4, 6 or 8 weeks. We will be happy to help you decide on an appropriate schedule for your dog.

How often should I trim my dog or cat’s nails?

Dog and cat nails should be trimmed every 4-5 weeks. Older or less active pets need more frequent trims. Untrimmed nails can cause discomfort and health problems.

Does frequent bathing dry out my dog’s skin?

No. Frequent bathing actually promotes healthy skin.

Can I stay with my pet while he is being groomed?

No. Your pet will quickly trust and bond with the groomer in your absence. It is hard for this to take place when they are distracted by your presence.

When should my puppy have her first grooming?

Your puppy should have her first grooming any time after 12 weeks of age or when her vaccinations are complete. The first groom should take place before 5 months. The puppy’s first groom is very important. We like to book extra time so that your pet can adjust to all the activities and sounds around them.

Do you sedate pets?

Never.

Will my pet have to go in a kennel?

Yes. Your pet’s safety is our utmost concern.

Why is my pet so tired when he gets home?

When pets are at the salon they are busy being groomed or watching the activity around them. They miss out on nap time and it is expected that they may be tired when they return home.

My dog is really matted but I don’t want him clipped. Can you brush him out?

We would never let a pet’s comfort be compromised. If we do not feel we can humanely do the brush out we will discuss options with you.

Can you give me a firm price over the phone?

Until we see your pet and know their temperament and the condition of their coat we cannot guarantee a quote.

Are cats hard to groom?

Cats have individual personalities but most cats will only do what they are willing to do. When a cat has had enough there is not much you can do to change their mind. We can generally tell how easily a cat will adapt to the grooming process and prioritize our approach accordingly. It is normal and expected that the cat will wiggle during grooming. We do as much as we can in the time frame that the cat is willing to provide.

DO YOU HAVE ANY OTHER QUESTIONS FOR US? WE’RE HERE TO HELP.